First post - have been lurking here a long time. I have been suffering with wifi connectivity issues on my AuraHD for a long time and decided to do the factory restore.
Tried "Device Information:Factory Reset" - it appears to reset but the device comes back fully intact with all books and settings as before.
Tried holding down the light and restarting from poweroff - appears to reset but the device comes back fully intact.
Tried to sign out of the kobo account - it appears to be signing out but comes back with the account still signed in.
I think i the next step is to restore the factory default SD image - HELP!
Tried "Device Information:Factory Reset" - it appears to reset but the device comes back fully intact with all books and settings as before.
Tried holding down the light and restarting from poweroff - appears to reset but the device comes back fully intact.
Tried to sign out of the kobo account - it appears to be signing out but comes back with the account still signed in.
I think i the next step is to restore the factory default SD image - HELP!