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Aura H2O Sort by series?

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This has become more complicated than I expected it to be.

I've got a second Aura H20 for a friend and I'm trying to make it easy for them to read a series of books in the correct order without having to look them up elsewhere when choosing the next book.

This is what I'm doing:
On the device select Books > Sort: Series
The result is a list of books not in series but alphabetical order, ignoring any books starting with the.

When I look at the metadata in Calibre the series and book number is set correctly, so I'm a bit baffled.
I read [url=https://www.mobileread.com/forums/showthread.php?t=226541]in another thread[/i] that it isn't set on transfer but is updated when reconnected, so I've done that and it's still not showing.
I've also looked at the linked wiki page but all that is info from 2013.

Am I doing something wrong or do I still have to jump through those hoops?
I'm not technically terrible but the Source Template code in the post, or on the wiki, is quite complicated. I can't imagine a regular user doing that, the person I'm trying to help has no PC and extremely basic PC skills so pointing her to that is not going to end well.

I've been using mine for a while but I find myself reading the web more than books these days, when I do read a book I've just been using winblows explorer to copy what I want to read to the H20 and when I'm done I delete it. Very simple and works fine for me but isn't an option for my friend.

Given the age of the instruction post and wiki I thought that Calibre would have got that part sorted out automagically in the intervening four years.
Please tell me I've missed something.

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